Can
participants make payments?
Yes, most do as a matter of fact. No interest is ever charged for any
spring break payment plan. Students can spread their entire trip over a
monthly payment plan. The length of time is determined of course by when
students reserve their trip. For example most students make reservations
in September that allows them to have five monthly payments and still
have their trip completely paid for by the required 45 to 60 days before
departure.
Will
someone meet or greet our group at the airport?
Yes, our trips are fully staffed at each
destination. Your group will be supplied with bright bag tags from our
companies. Our staff at the airports are watching for your group to come
through customs with those bag tags. You are watching for our special
signs, badges or shirts. After contact we escort you to the hotel
transfers, answer your questions and brief you on any other orientations
process, parties or meetings that you should attend. Our staff also has
24 hr local emergency numbers, hospitality desks and will be present at
many of the breaks functions. We will also see you off on departure day.
Do
I need a passport?
If you have one great! If you do not have a
passport, you will need a valid driver's license/state ID accompanied by
a CERTIFIED copy of your birth certificate. These items may take a few
weeks to receive, so GET started now! All travelers under 18 years of
age MUST have a notarized permission to travel from BOTH
parents/guardians prior to departure. All of Mexico, Jamaica and Bahamas
work under this arrangement. Certified means notarized with an official
notary and date.
Does
my group want an all inclusive or these party paks I keep hearing about?
Most spring break reservations have complaints about all-inclusives or
the party paks after they are already involved in them during break.
Let's talk about all inclusives first and then party packs second.
1. All
inclusive means all meals, all drinks. Most students
complain that with 225 great, unique and varied restaurants and bars in
Cancun they get very bored at the same hotel lobby, restaurant and bar
seven days a week. Most students don't eat as much either when it's 95
tropical degrees and they are in bikinis or trunks. All-inclusives
besides being restrictive also add between $240 and $290 per person to
the price of a package.
2.
Party paks have
a different set of problems. A typical party pak adds between $49 to $99
to your package (some companies may hide this with a little higher cost
and say it's included). They usual offer 14 meals and 25 to 35 hours
worth of free drinks. The meals are typically seven breakfasts and seven
dinners. The complaints that we get are: "Can we get our money
back? We only made it to two meals." Most students won't make
it to any of the breakfasts before their closing time and the hassle of
making it to a free taco plate dinner six miles from where you are at a
certain time on a certain day of the week is just too much to cope with
on a vacation. The drinks have typically been at outdoor pool parties
where the lines to get a drink can be as much as an hour and ten
minutes. Most students want to do their own thing and when they want to.
What
is included our packages?
Our Mexico resorts plus Jamaica and Bahamas resorts all include the
following: Round trip US air from your selected departure or
co-departure city, (a co-departure city would be New York City
featuring JFK, Laguardia and Newark.) identifiable company bag
tags, greeting service, airport to hotel and hotel to airport shuttle
service, lodging costs including maid/linen fees and local hotel taxes.
In each destination we also are proud to include our wristband/mega free
stuff party program. Each year this program grows and has many freebies,
covers, early entries, express entries, food and beverage discounts and
two for ones. This program is now entering it's 15th year and continues
to be a leader in the young adult industry. Don't be fooled by some of
the competitions party packs. If you have a question about inclusions
please call one of our courteous and informative travel counselors.
What's
NOT included?
What's not included can even be more important than what's included if
you don't know. Know what we mean?!?! First of all we say about 4 things
aren't included. They are:
1. Personal expenses.
2. $9 per person registration/document fee. $12 per person registration
fee after December 15, 2000.
3. $50 to $100 per person refundable damage deposit payable and
refundable directly at your hotel.
4. $75 per person US/Mexico or Jamaica/Bahamas departure tax and
passenger facility fees.
What
are the cancellation policies?
60 or more days prior to
departure - $100 per person charge for international destinations and
U.S. air inclusive packages - $50 per person charge for land only
packages; 59-45 days - 50% of total trip cost charge will be
charged; 44 days or less - 100% of total trip cost will be charged.
Substitutions up to 44 days prior to departure on air inclusive
packages and up to 15 days prior on land only packages - $50 per person
change fee on all reservations changed after September 15th, 2000.
Reservations with name changes within 44 days are only allowed if the
air carrier permits and are subject to $75 per person additional name
change fees total of $125 per change. This includes all changes
such as: name changes, unit changes, property changes, etc.
This rate can be higher if the air carrier imposes a cost greater than
the above mentioned rates.
Are
there late fees?
*
Late charges of $25 per person are automatically charged at 7 days
overdue on payment dates. Avoid penalties by submitting payments
by your due dates. * Late
booking (after February 5, 2000) fee of $30 per person charge
automatically added to all published prices. Late payments of more
than 10 days overdue are subject to $25 fee mentioned above and may be
subject to space available status. Due to the tremendous amount of
bookings, credit cards may take a longer time to process than other
businesses. Make sure your credit card charge(s) will be accepted
at time of processing. Declined credit cards are subject to late
fees.
How
much money should I take?
You know your spending habits better than anyone, so it's hard to
determine how much money you will need. Some of your students do fine on
$300 while others need $600. Prices for food, beverage, etc. are similar
to those of US, but will change with the exchange rate.
Do
participants pick their own roommates?
Yes, most students sign up in groups of four. Four
students fill up a room and give the lowest per person price to the
group. However we have a few hotels that will allow a fifth person on a
roll away and all hotels will allow two or three people to stay in a
room, but the cost is more on a per person basis. You may also sign up
for a four person room if you only have three people and put the fourth
person down as a TBA (to be announced) and you have up until 60
days prior to departure to let that person sign up and catch up on
payments or you must revert back to a three person room with the
appropriate triple rate.
What
is the drinking age in Mexico, Jamaica and Bahamas?
The legal age is 18, but is rarely enforced. Escape
to Eden Vacations does not
promote, endorse, sponsor, advocate or recommend the use of alcohol on
any of our tours. Suppliers and other entities at the resorts may
sponsor events where alcohol is involved.
When
will I get my tickets?
How are my trip costs broken down?
How do I get my exact itinerary?
When is my final payment?
Read your confirmation. Read your confirmation.
Read your confirmation. And finally read your confirmation. Your
confirmation reiterates all the information that has been given to you
on our fliers, brochures, magazine ads, web catalogs as well as the lead
person in your room has went over this with a travel counselor on the
phone during the reservation process.
Are
there insurance programs for our trip?
Yes! Optional Travel Protection for
Cancellation, Health, Accident, and Baggage is strongly recommended.
Travel protection will automatically be added to all trip invoices.
A copy of the relevant travel protection policy is available from STS
upon written request to Escape to Eden
Vacations. You may decline
the policy by indicating or circling the "no"
on your signed registration form during initial reservation. A
circled "yes" or absence
of a response will automatically include this insurance. Insurance
is $39 per person and is non-refundable after initial trip deposit is
posted in our offices. This $39 cost can be a very, very
good investment.
What
if I need medical attention?
Professional medical services are available at every trip destination.
Our staff and the front desk staff of your hotel are very familiar with
all the local hospitals, medical clinics and on-call doctors. Most
clinics will take Master Card, Visa and American Express, some will even
accept Blue Cross, Cigna and others. The best and most dependable option
is to buy trip insurance.
Are
these beach resorts safe?
Yes, there will thousands of other US students during each week of
spring breaks. Most of these resorts are very Americanized with Kentucky
Fried Chicken, Dominos, etc. These resorts depend on tourist income and
the business people, police, civic officials and residents all realize
the tourist dollar is very important; in other words tourist are
protected from any minor conflicts that could be going on in any area.
Two things always to remember, travel in groups and do not over indulge
in alcoholic beverages if you choose to drink.
Additional
questions?
Do not hesitate to call us with any additional
questions you and your roommates need answered. Our friendly staff is
here to go over any details that concern you.
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